Frequently Asked Questions
Everything you need to know about shopping with PinkCherry fashion.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for clothing and accessories?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our brand-specific chart, as sizes may vary between different cuts and fabrics.
Which payment methods do you accept?
PinkCherry accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been shipped?
Yes. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. Our 'Eco-Edit' collection features garments made from organic cotton, recycled polyester, and low-impact dyes to reduce our environmental footprint.