Returns & Exchanges
At PinkCherry, we want you to be completely in love with your new wardrobe staples. If your purchase isn't quite right, we offer easy returns on all unworn items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely pack your items in their original packaging, ensuring all fashion tags and hygiene seals remain intact.
Drop Off & Refund
Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing